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Introduction
Thrisk (“we,” “our,” or “us”) is committed to protecting the privacy of individuals’ personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard personal information in line with the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth).
Collection of personal information
We may collect personal information:
- Directly, when you email us at broker@thriskinsure.com, phone us at (08) 9288 1795 or 0447 006 749, or interact with our website at thriskinsure.com.
- Indirectly, when you use our website; for example, server logs may include IP address, browser type, and access times.
Types of personal information
The personal information we collect may include:
- Name;
- Contact details (including email address, phone number, and postal address);
- Employment or role-related details you choose to share;
- Any other personal information you provide to us in correspondence or forms.
Use of personal information
We use personal information to:
- Deliver risk management and insurance broking services;
- Respond to enquiries and administer our relationship with you;
- Improve our website and services;
- Meet legal, regulatory, and professional obligations.
Disclosure of personal information
We may disclose personal information to insurers, underwriting agencies, brokers, advisers, insurers’ and third-party service providers, IT and hosting vendors, auditors, regulators, and others where consent applies or the Privacy Act permits or requires disclosure (including authorised by law).
Overseas disclosure
Some recipients may store or process personal information outside Australia (for example, cloud hosts or global insurance platforms). Where we disclose personal information overseas, we take steps consistent with APP 8 as applicable to our circumstances.
Security of personal information
We take reasonable steps to protect personal information from misuse, interference and loss; and from unauthorised access, modification, or disclosure. No transmission over the internet can be guaranteed as altogether secure.
Access and correction
You may request access to the personal information we hold about you, and request correction of information that is inaccurate, out-of-date, incomplete, irrelevant, or misleading. Contact us using the details below.
Cookies and website analytics
Our website may use cookies to support basic functionality or preferences. We may use analytics tools to understand how the site is used so we can improve content and usability. Where required by law (including Privacy Act amendments regarding targeting and trading in personal information), we will seek consent or comply with permitted exceptions.
Complaints
If you believe we have handled personal information inconsistently with the Privacy Act, please contact us first. If you remain dissatisfied you may lodge a complaint with the Office of the Australian Information Commissioner (oaic.gov.au).
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with an updated revision date above.
Contact us
Thrisk
Perth, WA, Australia
Email: broker@thriskinsure.com
Phone: (08) 9288 1795 or 0447 006 749
ABN: 71 125 269 883 | AFSL: 341 546
Website: thriskinsure.com